Eric drove me slowly up to Baltimore on Sunday. He says that Fall was late this year. It seems to have waited for my arrival, although Eric says it was even better the week after I left. We get changing leaves on our coast, too, but this was very pretty. We drove through the National Arboretum and saw this beautiful stand of trees. Nice.
Our first business stop was the Baltimore Sun. Very nice people. We listened to their complaints
about the process and showed them the reports we had created to show how IBM is doing. We was Bill, on the left, and Avinash. Bill is my boss. Avinash is responsible for the Helpdesk in India. They got the brunt of all the complaints. Avinash and I got pal-ly in front of a different beautiful tapestry.
We took a train to Hartford after a morning of meetings in Baltimore. What a long train ride. It started okay, but ended up being a local
once we got into Connecticut. It seems like a small state until you stop at every town. Avinash and Bill found this great "Bullet Train" on the right when Bill went out to watch Avinash smoke. That is NOT the local.
The folks at the Hartford Courant were great. They were in the middle of implementing the common news editing system. That's a very difficult process. I believe we responded to most of their concerns.
Then we flew down to Orlando. We met Jervonna from the Ft. Lauderdale Sun Sentinel on
Thursday morning. She had driven up very early that morning. I really liked her. Where was she when we were in India? She would have been great. She went with us to meet with the folks at the Orlando Sentinel. Same run through of complaint gathering and showing of reports. Did I say that Bill and Avinash got the brunt of the complaints? They were plentiful. I admire their professional demeanor in the face of that. Not an easy day. But we got a lot of good information to help improve our processes.
I got to see KJ again on Saturday. She had a foot operation that Wednesday, so she wasn't at work. Her husband, Steve, brought her to meet me for lunch. What fun. She is as easy going as she was in Bangalore. Loved putting Steve's face with all the good things KJ had told me. I didn't think to take their picture until they were driving away in Steve's truck. Great picture. I flew back in time to drive up to Sunnyvale to celebrate Thanksgiving and an engagement. But that is another delicious story. No pictures. Just know the food was great, the company was better and we are all excited about having two weddings in the family next year. My oldest nephew and my youngest niece will be married; he in March and she in May. MMMMMM. It's going to be a good year.







