We didn't plan a lot of things. That it would take more than 11 weeks to get our team working 24 X 7, for example. An interesting thing is that we currently aren't open every second of the week. The LAT team is pretty much covering the hours that we are open in LA at 100% of calls. I can't wait to see what the folks in LA are doing now. I'm thinking they are still pretty busy.
One reason that the LAT team is feeling fairly confident is that they have great help in LA just a phone call away. Whenever they have a question, they are chatting. This almost takes the place of having a Fred on the other side of the partition from you (see several earlier posts for Fred references.) The guys in LA are fantastic. They do everything they can to help the team in India get better. We all have an immense loyalty to the people at The Times. It's important to make this work well.
LAT has merged with the team that handles 4 east coast Business Units. None of these are sending us a lot of calls, so they are able to handle the work load. One of the BU wants to go 24 x 7, but the other 4 aren't ready. I don't know how they will work that one with the limited staff and small number of supervisors. We don't want to let a BU down, so all effort will be made to do that.
Team 2 keeps improving. They are working hard to keep their 4 BU happy as they continue to learn. It's tough.
Another thing that wasn't planned was that Laura and I would be wearing the sameish outfit yesterday. She lives in 901 - 9th floor - and I live in 406 - 4th floor. Imagine my surprise when she showed up in uniform. We were going shopping, I wanted to exchange a little string of sapphires that no one could see on my big body for something more noticeable. She wanted to make undisclosed purchases for people who never will read this blog. We spent the whole day explaining that this was not planned. Ramesh was pretty amused.
What is planned is my departure. Nahum beat me in getting his suitcase packed almost a week early and just keeping out a few things that got stowed away each day after wearing them to work. I had trouble believing that all my stuff would fit into my big bag, my carry-onish bag and my green Book Awards book bag. Chandan was going to lend me a suitcase. So I had to pack all but a couple of things just to see if things would fit. They do! I'm giving away food and booze to those who will accept such things. All chocolate has been consumed by me and the folks at IBM.
Ramesh's dad finished my clothes. I'm wearing one thing today. I've asked that all the women in the group wear their pretty clothes today so I can take pictures of what has inspired me to try Indian clothes. I'm wearing it now. It is very comfortable. It's not as sparkly as theirs, but that isn't really me, anyway.
Look for pictures tomorrow.
No comments:
Post a Comment